The year 2020 was truly a disruptive time in world history. The fast-spreading Covid-19 pandemic managed to halt even the wave of globalisation and compelled governments to go into lockdown. Businesses were forced to close, in some cases leading to furloughs or unemployment, and further widening the existing social inequalities. Everyone came to the realisation that business would never again be the same, and began to accept the concept of a “new normal.”

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